by CHRISTINE T. WOLF, IBM Research From conference rooms to conference calls, from our homey desk at the office to a hotel room across the world, people are working “on the go” in various ways. Mobile devices make many of these forms of mobile work possible. From the early days of the personal laptop, to the revolutionary Blackberrys and PDAs, to today’s smart phones, tablets, and wearables, our work tools are rapidly changing, and enterprises must quickly adapt new solutions to keep up with our constant mobile demands. At IBM, the importance of mobile enterprise solutions is on everyone’s mind. As we tackle the demands of the enterprise on the go, we are using ethnographic insights to further and deepen our understandings of what “mobile work” means today. Consider Sally*, a tech consultant. She uses her phone to join a conference call with her team while driving to a client site in the morning. At the client site, she presents slides from her laptop and uses her phone to demo solutions. In the afternoon, she is back...