Instructor: JOHN PAYNE [s2If current_user_can(access_s2member_level1)] Resources p-HCD Toolkit Cards [/s2If] [s2If !is_user_logged_in()] Please sign in or become an EPIC Member to access video. [/s2If] [s2If current_user_is(subscriber)] Become an EPIC Member to access video. Learn More. [/s2If] Description This video presents the lecture portion of a half-day tutorial that included a series of participatory exercises. Over the past few decades, human-centered design has been at the center of a design renaissance, providing a transparent framework that exposes our rationale and demystifies our process. But a focus on the "user," their "problems," and "needs" is not sufficient to understand how products operate at a societal scale. In the increasingly complex, interdependent technological environment we are called to design for, we need to imagine the implications of the products and services we design, as we work. This tutorial reviews a variety of perspectives on this topic, provides a framework for understanding multiple levels of...