flux

Bridging Ethnography and Path-finding Business Opportunities

KEN ANDERSON Intel CorporationPETER LEVIN Intel CorporationBRANDON BARNETT Intel CorporationMARIA BEZAITIS Intel Corporation[s2If is_user_logged_in()]Download PDF[/s2If] While ethnography has been integrated into the design research, new product development and corporate strategy, it has been less well integrated into path-finding for new business opportunities. We’ve developed a model for path-finding research that has three core parts: creating a business opportunity hypothesis from social flux, testing and validating the hypothesis, and catalyzing opportunities for the corporation. We provide a case study of how we used the approach around The Data Economy. We highlight three important aspects of the approach: shift of research focus from context to ecosystem; robust action, rather than funnel development for concepts, and present a tool we created called the Business Opportunity Canvas to convey research findings into action. We then highlight the direct implications of this shift for ethnographic projects, from a focus on...