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Intelligences

Eyes on Tomorrow: How Pathfinders Help Facebook See beyond the Horizon to Build Responsible Products

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Eyes on Tomorrow
An EPIC2021 Sponsored Panel by Facebook Moderator: JAY HASBROUCK, Facebook Panelists: SANYA ATTARI, Facebook Reality Labs; GENEVIEVE CONLEY GAMBILL, Facebook; JAMIE KIMMEL, Instagram [s2If current_user_can(access_s2member_level1)] [/s2If] [s2If !is_user_logged_in()] Please sign in or become an EPIC Member to access video. → Learn about Membership → Browse Video Library [/s2If] [s2If current_user_is(subscriber)] Join EPIC to access video: → Learn about Membership → Browse Video Library [/s2If] Pathfinders, foresight strategists, and responsible innovation researchers help Facebook understand how cultures and communities evolve so our teams can create products that meet future needs. They think beyond the current moment to provide insight that minimizes potential risk to people, societies, and environments and help build toward promising opportunities. Although these researchers come from different backgrounds, they all share characteristics that are quite familiar to ethnographers: a propensity to...

Intelligences

Growing Communities: How Social Platforms Can Help Community Groups Achieve the Right Scale at the Right Time

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CALEN COLE Stripe Partners CAROLYN WEI Facebook [s2If is_user_logged_in()]DOWNLOAD PDF [/s2If] [s2If current_user_can(access_s2member_level1)] [/s2If] Supporting communities on its platforms has been a part of Facebook's core mission since 2017. Early understandings of the needs of groups and organizers largely centered around groups that began on Facebook itself. This paper is the result of ethnographic research conducted in 2019 to better understand the needs of different types of groups and the corresponding ways that technology platforms do and could support them. The initial orientation towards online groups led to the recognition of the difficulty of managing fast-growing groups but failed to consider whether groups might want to avoid growth in members altogether. We found in our research that many groups in fact did want to avoid or limit their growth in numbers. For these groups, growing as a community meant different things: offering more to existing members, raising awareness, or promoting the group to an outside...

Intelligences

Where Can We Find an Ethics for Scale?: How to Define an Ethical Infrastructure for the Development of Future Technologies at Global Scale

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IAN DULL ReD Associates FANI NTAVELOU BAUM ReD Associates THOMAS HUGHES ReD Associates [s2If is_user_logged_in()]DOWNLOAD PDF [/s2If] [s2If current_user_can(access_s2member_level1)] [/s2If] Despite companies facing real consequences for getting ethics wrong, basic ethical questions in emerging technologies remain unresolved. Companies have begun trying to answer these tough questions, but their techniques are often hindered by the classical approach of moral philosophy and ethics – namely normative philosophy – which prescribe an approach to resolving ethical dilemmas from the outset, based on assumed moral truths. In contrast, we propose that a key foundation for ‘getting ethics right’ is to do the opposite: to discover them, by going out into the world to study how relevant people resolve similar ethical dilemmas in their daily lives – a project we term ‘grounded ethics’. Building from Durkheim's theory of moral facts and more recent developments in the anthropology of morals and ethics, this paper explores...

Intelligences

Everyday Life in Tamil Nadu, India and Its Cost to “Free Basics”

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SHRIRAM VENKATRAMAN University College London NIMMI RANGASWAMY Xerox Research Centre, India [s2If is_user_logged_in()]Download PDF[/s2If] [s2If current_user_can(access_s2member_level1)] [/s2If] This paper explores how the ‘Free Basics’ initiative in India got transformed into a national debate on ‘net neutrality’ principle and finally led to it being banned in India. Further, this paper will also use ethnographic data to analyse how this ‘controversial’ initiative was debated, the claims it made and the actual ground level reality in the state of Tamil Nadu. [s2If current_user_is(subscriber)] Become a member to access video. Learn More. [/s2If][s2If !is_user_logged_in()] Free Article: Please sign in or create a free account to access the leading collection of peer-reviewed work on ethnographic practice.To access video, Become an EPIC Member. [/s2If] [s2If is_user_logged_in()] Keywords: Adoption, Consumer, Free Basics, Internet, Net Neutrality, Technology INTRODUCTION This paper...

Intelligences

Challenges to Internet Connectivity in the Himalayan Foothills

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MIN LIESKOVSKY LUFI PARIS ANDREW FIORE Facebook, Inc. [s2If is_user_logged_in()]Download PDF[/s2If] [s2If current_user_can(access_s2member_level1)] [/s2If] Understanding Internet connectivity in remote regions presents a host of logistical and methodological challenges. As researchers and business professionals, we cannot just assume that these places are simply Unconnected. We must understand the challenges people face in connecting, in what ways they have connectivity, and in what ways they do not. This paper examines research methods and framing to investigate Internet connectivity options for residents of the diverse terrain of the Himalayan foothills.[s2If current_user_is(subscriber)] Become a member to access video. Learn More. [/s2If][s2If !is_user_logged_in()] Free Article: Please sign in or create a free account to access the leading collection of peer-reviewed work on ethnographic practice. To access video, Become an EPIC Member. [/s2If] [s2If is_user_logged_in()] INTRODUCTION Developing interventions...