equity

“Every project is an opportunity to advocate for spatial justice and equitable design” – a conversation with Paola Aguirre Serrano

Paola Aguirre Serrano Q&A graphic
We can't wait to welcome Paola Aguirre Serrano, EPIC2023 keynote speaker, and hear her talk "Designing With: Collaboration Frameworks for Spatial Justice & Equitable Design." To get ready to engage with this crucial topic, we talked with Paola about the challenges and rewards of multidisciplinary work, ethnographic perspectives and practices that have been important to her, how she thinks about friction, and what she's most looking forward to at EPIC2023. You’re the founder of Borderless Studio, an urban design and research studio focused on approaches and collaboration frameworks addressing spatial justice and equitable design while cultivating collaborative design agency. What do borders and the concept of “borderless” mean to you? Borderless for me is a practice of resistance against fragmentation, silos and compartmentalized perspectives. Borderless is an invitation to collaborate, grounded in values of openness, civicness and publicness – and to use design as a tool to practice generosity, empathy and service...

Friction in Diversity, Equity, and Inclusion Initiatives

Friction in Diversity, Equity and Inclusion Initiatives, by Shakima Jackson Martinez, AnswerLab
by SHAKIMA JACKSON-MARTINEZ, https://vimeo.com/802919294 Shakima Jackson-Martinez describes the friction DEI initiatives face when people and organizations resist change. But friction can also be healthy if we lean into difference: "In our search for optimization, we rely on familiarity... Whose perspective is missing from this conversation? And who, if given an opportunity to be here, can help us rise to the occasion and build better products, services, teams, and organizations? ...We need difference to thrive." Shakima Jackson-Martinez is a Diversity, Equity, and Inclusion Advocate who specializes in foundational DE&I practices, inclusive talent acquisition, and building organizational empathy through internal research. She is currently the Senior Director of Diversity, Equity, and Inclusion at AnswerLab, a full-service UX Research firm, where she leads the DE&I and talent acquisition functions. Shakima has over 15 years of corporate experience in Human Resources, Project Management, Strategy, and Operations. She is...

Announcing the EPIC Equity Council & Cohort Program

"Acrylic Paint Rivers" - closeup of an abstract painting in shades of red, orange and white

Ethnographers are powerful change makers in business, organizations, and communities because we understand people within complex social and cultural contexts. In ethnography, “reflexivity” is the rigorous practice of understanding ourselves in the same way. We know that power and inequities shape our work and professional communities, and EPIC members have continually challenged each other and…

Let’s Shift Power Together! An EPIC Co-Creation Activity

To shift power in a complex system, try these power-shift techniques with power holders in different layers of the system
CHELSEA MAULDIN Public Policy Lab NATALIA RADYWYL Today [s2If is_user_logged_in()]DOWNLOAD PDF [/s2If] This wildcard session was a conference-wide co-creation activity. Together, EPIC attendees reflected on the dynamic relationship between resilience and power. Then, through a facilitated, real-time activity, we collectively generated an actionable power-redistribution framework—a set of strategies for EPIC members to embed social resilience in their work, whether at a major tech or consumer firm, a government agency, or a consultancy. A designed artifact that captures this framework was produced and distributed to the community. Citation: 2022 EPIC Proceedings pp. 338–344, ISSN 1559-8918, https://www.epicpeople.org/epic [s2If !is_user_logged_in()] FREE ARTICLE! Please sign in OR create a free account to access our library—the leading collection of peer-reviewed work on ethnographic practice. [/s2If] [s2If is_user_logged_in()] I (and a translator) were interviewing a woman in her home when her husband came home and...

Tutorial: Power Tools for Equity in Research & Design

Tutorial: Power Tools for Equity in Research & Design
This tutorial gives you and your teams robust, actionable tools for navigating inequity and shifting power hierarchies, from project planning to implementation. Instructors: CHELSEA MAULDIN, Executive Director, Public Policy Lab & NATALIA RADYWYL, Head of Research & Capability, Today Design [s2If current_user_can(access_s2member_level1)] [/s2If] [s2If !is_user_logged_in()] Please sign in or become an EPIC Member to access video. [/s2If] [s2If current_user_is(subscriber)] Become an EPIC Member to access video: → Learn about Membership → Browse Video Library [/s2If] Overview This video has been edited to protect the privacy of participants in the live tutorial. To do ethical, equitable work in any domain, we need robust tools for assessing and addressing power. Whether we’re creating products, services, or policies, inequities can create direct and indirect risks for research participants and underserved populations. This tutorial gives you robust, actionable tools for navigating inequity through...

The Myth of the Pipeline Problem: Creating a Diverse and Thriving Team

Photo of Shakima Jackson-Martinez presenting on stage at EPIC2022
SHAKIMA JACKSON-MARTINEZ Senior Director of Diversity, Equity, and Inclusion at AnswerLab with support from Kristin Zibell, Director of Products and Services at AnswerLab [s2If current_user_can(access_s2member_level1)] [/s2If] [s2If !is_user_logged_in()] Join EPIC to access video: → Learn about Membership → Browse Video Library [/s2If] [s2If current_user_is(subscriber)] Join EPIC to access video: → Learn about Membership → Browse Video Library [/s2If] Corporate leaders issued countless statements decrying racism and investing in diversity, equity, and inclusion (DEI) efforts in 2020. As a result of the pandemic and the ongoing racial reckoning that year, the overlap between societal events and corporate commitments became sharply visible. But the actions on those commitments, less so. Focusing on DEI sparks all sorts of biased statements from colleagues like, “There are no Black/Trans/Women researchers,” “We don’t want quality to suffer,” and “There’s no pipeline, these folks just aren’t...

Dismantling Stereotypes: Taking an Inside-Out Perspective to Building Better Representation in Advertising for Unilever

STEPHANIE BARRETT Quantum Consumer Solutions SIDDHARTH KANORIA Quantum Consumer Solutions [s2If is_user_logged_in()]DOWNLOAD PDF [/s2If] Equality, inclusion, and representation are increasingly acknowledged as core tenets of prosperous countries, cities, and organizations. We know that equality is essential, and we also know equality must be enacted on all fronts. Brands and other social organizations are increasingly recognizing their role as social stakeholders, committed to building a society in which both people and their businesses can thrive in the long-term. Quantum Consumer Solutions and Unilever have partnered on this program of four projects to understand and reduce stereotypes and improve representation. We used a mixed-methods approach, including semiotics, qualitative research, expert interviews, springboards, and internal organizational change to improve inclusivity in communications, pack, and products. Readers can expect to learn why we recommend an ‘inside-out’ approach that combines organizational change...

Tutorial: Power Tools for Equity in Research & Design

Power Tools for Equity in Research & Design
Instructors: CHELSEA MAULDIN (Executive Director, Public Policy Lab) & NATALIA RADYWYL (Research Director, Public Policy Lab) This tutorial gives you robust, actionable tools for navigating inequity through a project life cycle. [s2If current_user_can(access_s2member_level1)] [/s2If] [s2If !is_user_logged_in()] Please sign in or become an EPIC Member to access video. [/s2If] [s2If current_user_is(subscriber)] Become an EPIC Member to access video: → Learn about Membership → Browse Video Library [/s2If] Overview This tutorial was conducted at EPIC2021. Exercises and discussions have been omitted to protect the privacy of participants. To do ethical, equitable work in any domain, we need robust tools for assessing and addressing power. Whether we’re creating products, services, or policies, inequities can create direct and indirect risks for research participants and underserved populations. This tutorial gives you robust, actionable tools for navigating inequity through a project life cycle. Public...