METTE GISLEV KJÆRSGAARD Department of Design and Communication, University of Southern Denmark WAFA SAID MOSLEH Department of Design and Communication, University of Southern Denmark JACOB BUUR Department of Design and Communication, University of Southern Denmark JESSICA SORENSON Department of Design and Communication, University of Southern Denmark [s2If is_user_logged_in()]DOWNLOAD PDF [/s2If] [s2If current_user_can(access_s2member_level1)] [/s2If] This paper presents a design anthropological study with User Experience design departments from five large companies in Denmark, ranging from manufacturers of medical equipment through toys to control systems for industrial infrastructures. We explore the challenges they face as products, services, and user research are increasingly connected. Our research shows that current methods, development processes, and organizational structures do not sufficiently support User Experience design teams in dealing with emerging design and organizational challenges that follow from...