TODD S. HARPLE, GINA LUCIA TAHA, NANCY VUCKOVIC and ANNA WOJNAROWSKA [s2If is_user_logged_in()]Download PDF[/s2If] This case study on mobility in health care demonstrates how ethnography and design research helped Intel meet the business challenge of redressing market share. Ethnography enabled the team to assess the interplay between mobile devices and other hospital technologies, understand how they fit within or subverted existing practices, and document positive and negative features of the technology. Our deliverables not only answered the direct business question, but also expanded the scope of possible solutions.[s2If !is_user_logged_in()] Sign in or create a free account to access this content and over 400 articles—the leading collection of peer-reviewed work on ethnographic practice.[/s2If][s2If is_user_logged_in()] [s2If is_user_logged_in()] INTRODUCTION Current state of health care transitions and the impact on the relevance of ethnographic methods Throughout the world, health care is in a state of flux. New technologies...