MATTHEW BERNIUS Code for America RACHAEL DIETKUS Social Workers Who Design DOWNLOAD PDF[s2If current_user_can(access_s2member_level1)] [/s2If] This paper is an exploration of trauma, how and why it can surface during ethnographic and qualitative research, and the importance of anticipating its potential presence. We present a model to help plan for and mitigate the risks of trauma and demonstrate how it fits into broader methodological discussions of conducting safer and more ethical, responsible, and humane research. We close by discussing one pathway for a journey from being sensitive and aware of trauma to actively responding to it at both the individual and organizational levels across your work. Keywords: Trauma informed care, trauma responsive research and design, design research, ethics, qualitative methods Article citation: 2022 EPIC Proceedings pp 9–34, ISSN 1559-8918, https://www.epicpeople.org/epic [s2If !current_user_can(access_s2member_level1)] To access the video presentation: JOIN EPIC or...

An EPIC Talk moderated by MATTHEW BERNIUS, Principal Design Researcher, Code for America Panelists: NICHOLE CARELOCK, Tech Talent Project & EPIC Board A. KATHRYN HOHMAN, Director of Research and Future Planning, Mayor’s Office of the Chief Technology Officer ABBAS JAFFER, UX Researcher, Central Integrity, Facebook VICTOR UDOEWA, Service Design Lead & Customer Experience Strategist, NASA [s2If current_user_can(access_s2member_level1)] Approx 80 min [/s2If] [s2If !is_user_logged_in()] Please sign in or become an EPIC Member to access video. [/s2If] [s2If current_user_is(subscriber)] Become an EPIC Member to access video. Learn More. [/s2If] Overview Ethnography has always illuminated the interconnections between society and industry, private and public, economic and cultural, business and civic. But recent events—COVID-19, police violence, political disinformation—have reminded us that civic institutions are fragile, and that we all have a critical role in civic spaces, whether we work for private...