KSENIA PACHIKOV
Intelligences
Tutorial: From Research to Action—Leading Teams Through Synthesis
Instructors: KSENIA PACHIKOV (Principal, Field Studio) & MARTA CUCIUREAN-ZAPAN (Design Director, IDEO)[s2If current_user_can(access_s2member_level1)]
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Overview
This tutorial was conducted at EPIC2021. Exercises and discussions have been omitted to protect the privacy of participants.
After the richness of fieldwork, the research and design team must figure out, “What does this mean?” and “What should we do?” The synthesis phase presents a tough set of issues: we want to accurately represent all of our participants, yet we must make hard decisions around whose stories and learnings to prioritize. New data and points of view, sometimes conflicting, are introduced by other stakeholders in the project. And we must move from being descriptive to being directional.
In this...
Intelligences
Tutorial: Making Sense—Leading Teams Through Synthesis
KSENIA PACHIKOV
Field & StudioMARTA CUCIUREAN-ZAPAN
IDEO[s2If current_user_can(access_s2member_level1)]
Materials for Group Exercises
Get Close
Case Study
LAER Role Play
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Overview
The synthesis phase presents a unique challenge to collaboration. Synthesis requires teams to make creative leaps, and to have a trusted, systematic approach with which to do so.
This tutorial will equip practitioners to create favorable conditions for creative thinking and team alignment. It draws on theories of creativity and the psychology of memory and transition in order to practically address the intellectual and emotional challenges of synthesis. We’ll address the logic by which new insights and ideas emerge in synthesis through a grounding in abductive reasoning, found...