JYOTIRMAYA MAHAPATRA

Contributed Articles

‘It’s Not Just about the Patient’: A ‘360° Feedback’ Ethnography of Chronic Care Knowledge Generation

JYOTIRMAYA MAHAPATRA Xerox Research Centre India, Bengaluru NIMMI RANGASWAMY Xerox Research Centre India, Bengaluru SAJAL NAGWANSHI Xerox Research Centre India, Bengaluru [s2If is_user_logged_in()]Download PDF[/s2If] [s2If current_user_can(access_s2member_level1)] [/s2If] The paper attempts to offer a method to consistently monitor and capture a data eco-system in the everyday of a patient-caregiver relationship. We offer an account of the capture and intermeshing of different types and quality of data sources and their gainful deflection into a methodological protocol for ethnographic engagements. We call this the ‘360° feedback’ ethnography and elaborate its underlying methodological process in this paper. Building on the live feedback obtained from various stakeholder activities in a care ecosystem, we propose how a 360° feedback can enrich regenerative knowledge.[s2If current_user_is(subscriber)] Become a member to access video. Learn More. [/s2If][s2If !is_user_logged_in()] Free Article: Please sign in or...