DONNA LANCLOS

Contributed Articles

Representation & Representative-ness

Moderator: DONNA LANCLOS, Anodyne Anthropology LLC Panelists: AUTUMN SANDERS FOSTER, Founder, Quire Consulting AMBER HAMPTON GREENE, Experience Research & Service Design, Cityblock Health JORDAN KRAEMER, Research Associate, Implosion Labs, LLC RUCHIKA MUCHHALA, Consultant/Filmmaker, Third Kulture Media Ethnographers take pride in representing people’s voices with fidelity, empathy, and deep contextual understanding. But our work can end up reinforcing a distinction between people who “have experience” that we study for insights and people who “have expertise” to use, shape, and monetize that experience. We’ll tackle a range of core questions: As organizations increasingly value representations of “user” or “customer” experience, what responsibilities come with this role? To what extent are we confronting the ways that the anthropologist on the project gets used to distancing people from their own expertise about their everyday lives? When we present our research and recommendations to clients...

Representation & Representative-ness

by DONNA LANCLOS, Anodyne Anthropology Donna is chairing the EPIC2019 panel "Representation & Representative-ness" on Monday, Nov 11, 11–12:00 in Providence, Rhode Island. EPIC2019 is around the corner and I’m excited to share the panel I have been invited to facilitate this year with a fantastic group of ethnographers: We will be tackling the ever-relevant theme of “representation”, a topic with a long legacy in ethnography and anthropology. Actually, I feel like the panel already started in the terrific discussions we had to develop our abstract, so I want to share some of that thinking here to inspire you to join the conversation in Providence! Our abstract begins: Ethnographers take pride in representing people’s voices with fidelity, empathy, and deep contextual understanding. But our work can end up reinforcing a distinction between people who “have experience” that we study for insights and people who “have expertise” to use, shape, and monetize that experience. In response...

The Sociality of #shoetweet: On Latour-ing Sandals and Webinar Boots

by DONNA LANCLOS (Univ. of North Carolina Charlotte) Come on, people—show us the shoes: #shoetweet @epicpeople_org You can think I'm irrationally obsessed with shoes if you want, but if you’ve never thought about the profound sociality of the #shoetweet, you’re missing out. I'm not the only #shoetweeter out there. Ask yourself: Why do so many people share photos of their shoes? It’s not just some strange footwear obsessive disorder. The open web is a location, a source of tools, a network, and a place where we meet, converse with, and maintain relationships with people. The web is a Place, a cultural construction. The disembodied practices of the web are a challenge to people who use a variety of practices to inject their embodied experiences into digital places. An excellent example of this is the #shoetweet on Twitter. A #shoetweet is, well, a picture of shoes shared on Twitter. Basic. And yet, there are complexities. The basic #shoetweet is a performance of presence: I am here, I am wearing shoes:                                     In...

Evolving Conversations on Open Access: Oysters and Adventures at AAA

by DONNA LANCLOS The 2014 American Anthropological Association meetings for me consisted of a long and occasionally ranty (on my part) conversation about Open Access publishing. My conversations at the 2013 meetings in Chicago around OA hinted at high levels of anxiety and also misinformation among academics in anthropology about what OA is, what is at stake, what it might look like, and the impact it might have on their professional success. I had hoped that in the course of a year those negative feelings would shift a bit, especially with the relatively high-visibility experiments in OA at Cultural Anthropology, and HAU: Journal of Ethnographic Theory (the latter is both a journal and entering into an experiment in monograph publishing with University of Chicago Press). The conversations I witnessed in DC this year did little to assure me that anxiety levels have lowered. From the lament of faculty who do not see how OA publishing can be peer-reviewed or prestigious, to publishers who wish that academics would stop pretending...